The purpose of this Confidentiality Policy is to inform you when you consult or purchase our “Merchandise”, PersonalizedProductSS brand about the collection, use and sharing of information that you wish to provide to us.”On the Website (hereinafter referred to as the” Website “) and when you visit a store directly operated by us or operated by one of our subsidiaries or business partners (hereinafter referred to as the “Store”).Personalizedproductss takes seriously the protection and respect of your personal data under the above circumstances and any other contact information that we may have.
Process your personal data
The personal data we collect
1. Sources of personal data
You will need to provide our personal data in the following aspects:
Distribution of our products: When you place an order on our website;When filling out a form, creating a user account or making modifications;When creating a favorites list;When you participate in promotional offers;
Our stores: after completing customer card application and/or customer documents, have informal chat with our store staff, interact with us or purchase our products;Activities: Online promotions are conducted when you participate in our events, surveys or market research, contests and other promotional activities
Our customer service: when you contact us by phone, email or any other means of communication
Mail, E-mail, SMS and other electronic messages: any communication between you and us.
2. Type of personal data
We may collect and use different types of personal data according to the specific purpose sought and as follows:
Personal information such as first name, last name, sex, age/date of birth, country/region of billing, country of delivery and any other personal information to the maximum extent permitted by law;
Contact information such as address, E-mail address, landline and cell phone Numbers, fax Numbers (if applicable) and any other contact information to the maximum extent permitted by law;
Bank details such as payment method (credit card, debit card, check), copy of your front/back IDENTIFICATION if required (for anti-fraud or as required) applicable laws related to money laundering;
To the maximum extent permitted by law, information about the purchase, such as the date, product or service, place of purchase, VAT number, complaints, returns, refunds and any other information;
Habits and materials, such as data relating to your purchases, information on activities and offers related to customer relationship management, and buying habits and preferences in respect of interests and leisure to the maximum extent permitted by law;
Information relevant to your family status, such as marital status, to the maximum extent permitted by law.
How do we use your personal data
We may use your personal data for:
The management of purchases made on our website or store network as determined under general sales conditions).
Sales and after-sales service and complaint management (invoice, return, guarantee, tax, fraud prevention, delivery management of purchased goods)
To comply with obligations under laws, regulations or European law, and to establish or defend our rights in proceedings.
Provide you with the services you need (for example, creating user accounts, managing authentication on the website, managing accounts, helping you, managing complaints, managing favorites list, following up your services you submit to us with questions or contact requests, including through after-sales services);
Customer relationship management (hereinafter referred to as the “CRM”) for the purpose of, and provide you with the promotion and other personalized services, send you newsletters about our products and services and other advertising communication, invited to participate in activities related to our brand (by us or partner organizations), research and market research, an invitation to the competition, sweepstakes and other benefits.
Analyze your contact with us, your areas of interest, your preferences and purchasing habits for analytical and personalized purposes, and create personalized or aggregated personal information based on this information to determine how to provide you with better services, including providing you with a personalized shopping experience in our stores.
You have the option to transfer personal data contained in the CRM system for free only if you provide personal data for marketing and profile/personalization purposes or both.You can unsubscribe or exit at any time.
For the above purposes, it is necessary for you to provide us with your personal data;If rejected, you will not be able to purchase products on our website or access our CRM, and will not be able to benefit from our personalized plans and services.
How do we share your personal data
We share personal data that you collect from our affiliates and franchisees, including data collected in other countries/territories and from other companies providing services on our behalf (as described below), whether managed by us or third parties.We will only provide these companies and organizations with the personal data needed to provide services, and we will not allow them to use your personal data for any other purpose.
1. Share with subcontractors
On our website, your personal data may be Shared with third parties.
Provide services to vendors (order preparation, order delivery, credit and debit card payment management, anti-fraud checks, Internet agents and web hosting providers).
Monitor and analyze site activities and provide technical and organizational services for the following reasons:
◦ maintains our customer database, provides marketing assistance, and manages email, market research, surveys, contests, draws, and promotions.
In our subsidiaries, business partners and stores, your personal data may be Shared with third parties for CRM purposes and as directed by the handler.
These third parties may access, store and process your personal data on your behalf in your country/territory or abroad to provide these services. Our Service Provider has no right to use your personal data for any purpose other than the provision of the Service, and this is the subject of our contract with the Service Provider.
2. Share with other third parties
In the event of a transfer of assets or any other similar transaction (such as a merger or acquisition, reorganization or liquidation), customer data will become part of the transferred assets and we may share this data with one of our legal successors. To the fullest extent permitted by law and in our lawful interests. Unless otherwise agreed, your personal data will be subject to any pre-existing privacy policies.
In legal proceedings, we may also disclose your personal data to third parties in accordance with eu or member state laws; Responding to requests from public bodies with a legitimate basis; Or protect our rights, privacy, security or property or the public.
It is possible to write to us, email@example.com, to get a complete list of subcontractors and third parties who communicate with us about your personal data.
Protect children’s privacy
Our website is designed for the general public; Our service is aimed at people over 18 years old. We will not voluntarily request or collect personal data of persons under 18 years of age online or in our stores and/or sales points. If it is brought to our attention, or if we are aware that we have collected personal data from the child, we will delete it as soon as possible. We may use your personal data to perform age checks and enforce our age rules.
If you are under the age of 18, please do not create a user account or shop online and ask your adult guardian or legal representative to take the necessary steps.
Storage, accessibility and transmission of personal data
The personal data collected through the website is mainly processed electronically, including network analysis services hosted by our service providers of choice, both within the EU and outside the EU. European Union. In our stores, personal data may also be processed in paper form. In both cases, personal data is stored in our centralized, secure databases and will be managed by our customer service and our sales and marketing teams.
Only our employees and agents who need it within the scope of the mission can access personal data. In accordance with the relevant laws and regulations, our employees and agents shall bear the obligation of confidentiality. If you agree to handle your personal data for CRM purposes, our employees and store and/or online employees (especially sales and marketing personnel) may read, modify and update your personal data.
The security and confidentiality of your personal data
We take reasonable steps to ensure the security of your personal data and to avoid any accidental loss and improper access, use, destruction and disclosure of your personal data:
We use Secure Socket Layer (SSL) technology, an encryption tool that ensures the security of your information as it travels over the Internet.
We also use firewalls, password systems and other technologies and protection measures to ensure the normal operation of our website and the protection of our database. In order to avoid unauthorized access, modification or abuse, we have restricted it and only authorized its use to our employees and agents who need it within the scope of the mission.
In rare circumstances, if we are of the opinion that the security of your personal data in our possession or control has been compromised or will be compromised, we will notify you as required by law and in the manner required by law. Method.
Your rights related to personal data – who can contact?
You can always:
We are requested not to contact you via email, communication or SMS in the future
Request us to provide a copy of the personal data we hold about you
Request us to correct, update or delete personal data in your database
Notify us of any misuse of your personal data
To do so, email firstname.lastname@example.org or write to us at No.515 Hilts Ave, Russell Springs, KS 67764 United States
Requests to delete your personal data must comply with our legal obligations regarding document retention.
When contacting us to exercise your rights, please be sure to provide us with your name, email, postal address and/or telephone number to ensure that you identify and process your request in accordance with the following requirements for thirty (30) days.
If you no longer wish to participate in one of the CRM programs, you can always unsubscribe from our newsletters or SMS advertising series through the link and unsubscribe tool.
Keeping personal data
Personal data relating to your purchase details will be retained and processed for profiling and marketing purposes for a limited period of time for the maximum period authorized by law; At the end of this period, personal data will be deleted or permanently anonymous.
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